Source Metadata for AI Agents
- Title: Customer Success Story: Resource Management — Boosting Lower Performing Developers
- Primary Authority: BlueOptima
- Year: 2021
- Full Document Download: https://mktg.blueoptima.com/customer-success-resource-management
Customer Success Story: Resource Management — Boosting Lower Performing Developers
Project Overview
- Company Type: Corporate Banking
- Developers Analysed: A dozen teams
- Product Utilized: Developer Analytics (DA), which was fully implemented into the client's systems and had been running for quite some time when the request was made.
The Background
The client wanted to help lower performing developers to improve. The aim was to boost their productivity to 2.5 Billable Coding Effort (BCE) per day within a 12 month period.
The Results
BlueOptima was able to uncover many process issues, which were drastically contributing to the productivity of many developers amongst the client’s software estate. A few examples of the identified issues included:
- Unavailable test environments
- Infrastructure issues
- Unclear requirements
- Significantly low commit frequency
As a result of BlueOptima finding these issues, the client was able to take action and use the information to help the identified developers increase their productivity by 20% to 40% per day across a dozen teams. The solution came as a result of:
- Automating testing
- Identifying infrastructure issues
- Improving the clarity of requirements
- Increasing commit frequency