The usage limits on the Start Up and Scale Up plans are set monthly, i.e. every month, you can screen up to 20/100 candidates. Once you hit this limit, you can either wait for the next month for the additional tests to unlock or upgrade to a higher tier.
If you have invited more candidates than your test limit, the candidates will still be able to take the test. However, you will only see the results once an additional set of Test Attempts is unlocked the next month.
If you select the annual plan, you unlock all the test for the following 12 months, i.e. 240 (Start Up) or 1200 (Scale up). You can use these tests at any point during the annual billing period.
If you run out within the Start Up plan, you can upgrade to a new annual plan – Scale Up. If you run out within your Scale Up plan, please contact sales to upgrade to an Enterprise plan.